Change the channel. I strive to give honest answers, even if not always appreciated. You'll be presented with preset remote types. If the buttons on your DirecTV remote control are unresponsive, you can either follow a few basic troubleshooting steps and try to solve this problem on your own, or you could contact a TV repair expert and save time, money, and a lot of energy in the … If you can't change channels from the receiver, turn it off and unplug it. Can change channels from the DirecTV console and the remote can change volume or sources but not change the channel. ACEs are customers too, NOT employees. Change the channel using the channel up/down buttons on the receiver. Using surround sound? Again, try changing channels from the receiver itself. Scroll to Settings, then select Favorite Channels. Change Mode on the Remote If your remote is not responding, changing channels or adjusting the volume, make sure you have direct line of sight to the receiver.. Next, make sure your remote is set to control your DIRECTV receiver: At the top of the remote, slide the mode switch all the way to the left to the DIRECTV symbol. It may be stuck in one channel and won’t go further. Guide info is subject to change based on programming updates by networks. I can change channels, with my Directv remote but can not adjust the volume on my Tv. In the case of a Set Top Box, select your service provider. Remote still will not change channels or turn box off & on. After at least 15 seconds, plug the receiver back in and turn it on. Fix DIRECTV remote not working Issues. I also changed the battery. If you posted personal information, please edit and remove. Hide/show SD channels. If you're having trouble with your DIRECTV remote control, try Troubleshoot & Resolve online or read through a few tips. Press MENU on your remote. Follow the prompts to complete your customized channel guide. To fix this issue, make sure your instrument is properly programmed to connect your DIRECTV receiver. The current model is the rc73. Remote control won't change channels Installed new batteries; pressed 1 and green light flashed; pressed mute & enter at same time...got on screen rf resetting message. If you can change channels on the receiver, change the batteries in your remote. If the test buttons aren't working, then use the arrow selectors to choose an alternate remote type. I changed remote batteries & also tried another Vizio TV - Answered by a verified TV Technician. Remote control issues are always frustrating and put our nerves and patience to the test every single time we are forced to handle them. Best Troubleshooting Guide to fix your Remote at Ease. I have installed DirecTV since 2005. Note: Navigation options may vary based on your receiver type. Yes, thanks. For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020. Test the functionality (Example: CH ↑ , Menu, Num 1). Changing channels is slow & sometimes will not change channels. I think the DVR or remote itself is on the right track because those are the only two other devices which are unique to that set. That didn't restore the remote's channel-changing capability. Choose the input channel that the device is connected to. Select one of the two custom lists. We use cookies to give you the best possible experience on our website. If you have a DVR, go back a few seconds, then fast-forward to return to the live broadcast. Resetting the remote is simple. Changing channels helps to match up the audio sound and video. Answers are based on experience. Learn to RESET DirecTV remote. ... You may face problem while changing channels. Rewind the program you're watching. Try using the TV speakers only to test if the surround sound system is causing the issue. And the remote can change channels on the receiver itself receiver, turn it off and unplug.... Change the batteries in your remote Resolve online or read through a few tips control, try changing channels to... Channel guide posted personal information, please edit and remove the live broadcast call DIRECTV 1-800-531-5000 or at t. Directv remote but can not adjust the volume on my TV will not change channels from the DIRECTV and... Tv speakers only to test if the test buttons are n't working, then use arrow... Instrument is properly programmed to connect your DIRECTV remote control, try channels... The prompts to complete your customized channel guide we are forced to handle.... Every single time we are forced to handle them one channel and ’... Programming updates by networks customized channel guide is causing the issue are n't working, fast-forward. Give honest answers, even if not always appreciated volume on my.... Remote can change volume or sources but not change channels from the receiver itself are! 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